Information & Knowledge Management

Successful humanitarian operations are dependent on the implementation of a strong information and knowledge management system. A strong IM/KM system enables effective coordination and decision making. It facilitates the implementation of good practices and the cessation of adverse practices.

IM/KM tools and approaches need to be appropriate for the operational environment in which a cluster is operating in order for its IM/KM system to be strong and effective. The exact design and scope of a cluster`s IM/KM tools will differ according to the capacity and resources of the cluster and cluster partners as well as on the existing IM capacity and systems available in-country. Generally, governments already have IM capacity and systems in place which must be recognized and adopted. It is essential for a cluster to continually adapt their tools and approaches to ensure their IM/KM system remains strong and effective at each stage of the response.

The guidance, tools, and resources available on this page are designed to support the development and implementation of effective IM tools and systems by either Information Management Officers and or Cluster Coordinators.

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March 31, 2014
This document is a compilation of online tools, resources, and guidance intended to help country clusters better manage their data
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March 31, 2014
This document is a compilation of free online tools to assist country clusters in cleaning, analysing and visualising data.
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March 31, 2014
This document is a compilation of a few free online mapping tools and resources to assist country clusters produce effective IM products.  
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March 31, 2014
This template is designed to help clusters think through the various information management requirements of each strategic decision and activity the cluster will undertake during the response. This template also contains an easy to use calendar for clusters to turn their strategic activity decision planner into an effective visual tool. The template may be adapted …
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March 31, 2014
This excel calendar template is intended to be used by country clusters needing an offline calendar tool.  The template may be adapted to suit a cluster`s local context and specific needs.
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March 31, 2014
This Education Custer Word Document Template is available for country clusters looking for a cluster branded word document. The template may be adapted to suit a cluster`s local context and specific needs.
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March 31, 2014
This is an Education Cluster branded PowerPoint template. Country Clusters may use this ready-made template when preparing presentations.  More free education PowerPoint templates are available here
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March 31, 2014
The Cluster Contact List template is intended to collect contact details of all the individual members of the cluster. This basic template is designed to collect a more limited range of contact information than the comprehensive version of the Education Cluster Contact List. The template may be adapted to suit a cluster`s local context and …
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March 31, 2014
The Cluster Contact List template is intended to collect contact details of all the individual members of the cluster. This comprehensive template is designed to collect wider range of contact information than then the basic contact list template. The template may be adapted to suit a cluster`s local context and specific needs.  Access online version …
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March 31, 2014
This Meeting Agenda Template is intended to be used in conjunction with the Education Cluster Meeting Minutes Template. The template may be adapted to suit a cluster`s local context and  specific meeting requirements. Access the online Google Docs version here . The Google Doc template allows multiple users, at various locations, contribute and edit the …
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