Information & Knowledge Management

Successful humanitarian operations are dependent on the implementation of a strong information and knowledge management system. A strong IM/KM system enables effective coordination and decision making. It facilitates the implementation of good practices and the cessation of adverse practices.

IM/KM tools and approaches need to be appropriate for the operational environment in which a cluster is operating in order for its IM/KM system to be strong and effective. The exact design and scope of a cluster`s IM/KM tools will differ according to the capacity and resources of the cluster and cluster partners as well as on the existing IM capacity and systems available in-country. Generally, governments already have IM capacity and systems in place which must be recognized and adopted. It is essential for a cluster to continually adapt their tools and approaches to ensure their IM/KM system remains strong and effective at each stage of the response.

The guidance, tools, and resources available on this page are designed to support the development and implementation of effective IM tools and systems by either Information Management Officers and or Cluster Coordinators.

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March 31, 2014
This Meeting Minutes Template is intended to be used in conjunction with the Education Cluster Meeting Agenda Template. The template may need to be adapted to suit a cluster`s local context and specific meeting requirements.  Access the online Google Docs version here .  The Google Doc template allows multiple users to edit the document online at …
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March 31, 2014
This School of Data course by Tactical Technology Collective shows you how to put your data on a map even if it does not contain Latitude and Longitude values.
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March 31, 2014
This School of Data course by Tactical Technology Collective shows how to use pivot tables to explore your data and gain insights quickly.
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March 31, 2014
This School of Data course is a gentle introduction to reducing errors by cleaning data. It was created by the and gives you a clear overview what can go wrong in spreadsheets and how to fix it (if it does). Take this course if you want to learn why it is important to clean data …
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March 31, 2014
The Data Fundamental modules, by School of Data, provide a solid overview over the workflow with data guiding you from what data is, to how to make your data tell a story. The courses listed below should be seen as a whole, a quick overview of the elements involved in working with data.
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March 31, 2014
The School of Data aims to make your learning experience as tailored as possible through independent learning modules. Learning modules are all stand-alone and can be taken in any order. To make your learning experience easier, the School of Data has curated modules into a series of courses – with a focus on data basics …
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March 31, 2014
Excel Exposure is a free online Excel training class designed to help you learn more about the features and functionality of Microsoft Excel 2010. The site includes video lessons, tutorials and information to help improve your Excel skills.
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March 31, 2014
Esri offers free online training courses on GIS, ArcGIS technology, and related topics.
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March 31, 2014
Affordable and convenient, e-learning gives you the flexibility to learn when you want, from where you want. Self-paced courses and training seminars cover a variety of focused Esri technology topics.
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January 30, 2014
This study, commissioned by the South Sudan Education Cluster has a strong focus on accountability to the people affected by crisis in South Sudan, and uses the People First Impact Methodology. Key findings of the study include that education is ranked as a top community priority for returnee, internally displaced and host populations. The comparatively …
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